Terms of Use
These Terms of Use (“Terms”) govern your access to and use of our website, online learning platform, digital courses, study guides, learning materials, mobile applications, and related services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please discontinue your use of our Services.
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1. User Accounts
By creating an account, you represent that the information you provide is accurate, complete, and up to date.
If you create an account on behalf of an organisation, you confirm that you have the authority to bind that organisation to these Terms.
You are responsible for:
- Maintaining the confidentiality of your login credentials.
- All activities carried out under your account.
- Keeping your account information current.
You must notify us immediately if you suspect any unauthorised use of your account.
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2. Acceptable Use
You agree that you will not:
- Share your account with another person.
- Copy, reproduce, distribute or sell our course materials.
- Upload viruses or malicious software.
- Attempt to gain unauthorised access to our systems.
- Reverse engineer, decompile or modify our software.
- Use automated tools or bots to access restricted content.
- Interfere with the operation or security of the platform.
- Use the Services for any unlawful purpose.
- Infringe any intellectual property rights.
We reserve the right to suspend or terminate accounts that violate these Terms.
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3. Intellectual Property
Unless otherwise stated, all intellectual property rights in the Services are owned by or licensed to Juz Pass Venture Pte. Ltd.
This includes, but is not limited to:
- Online courses
- Videos
- Study guides
- Practice questions
- Mock examinations
- Graphics
- Logos
- Website design
- Software
- Source code
- Databases
- Trademarks
- Text
- Images
Your purchase grants you a limited, personal, non-exclusive, non-transferable and revocable licence to access the purchased content for your own learning purposes.
You may not reproduce, copy, distribute, publish, modify, resell or create derivative works from any part of our Services without our prior written consent.
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4. Course Access and Validity
Course access is granted only to the registered account holder.
Unless otherwise stated, each course is accessible for the validity period displayed at the time of purchase or enrolment.
JuzPass reserves the right to modify the duration of course access, including extending or shortening the validity period, where reasonably necessary due to operational, technical, licensing, regulatory, legal or business requirements. Where practicable, we will endeavour to provide reasonable notice of such changes.
Course access may also be suspended or terminated if:
- Payment is reversed or refunded.
- Fraudulent activity is detected.
- These Terms are breached.
- Access is required to be suspended by law.
Completion of a course does not transfer ownership of any course materials.
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5. Course Content Updates
To ensure our learning materials remain accurate and relevant, JuzPass may update, revise, replace, reorganise or remove any course content, including but not limited to:
- Videos
- Lessons
- Study guides
- Downloadable materials
- Practice questions
- Assessments
- Mock examinations
- Certificates
- Learning resources
These updates may be made at any time to reflect changes in:
- Laws
- Regulations
- Government policies
- Examination syllabuses
- Industry standards
- Best practices
- Technology
- Platform improvements
Such updates shall not entitle users to any refund, extension of access, replacement course or compensation unless otherwise required under applicable law.
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6. Payments
All fees are stated in the applicable currency.
Payment must be successfully received before access to paid content is granted.
Payments are processed by authorised third-party payment providers.
We do not store your full credit card information.
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7. Refunds
Refunds are governed by our Refund Policy.
Unless expressly stated otherwise, course purchases are generally non-refundable once substantial course content has been accessed.
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8. Certificates
Certificates may be issued after successful completion of applicable course requirements.
Certificates issued by JuzPass confirm course completion only and do not constitute:
- Government certification
- Professional licensing
- Regulatory approval
- Employment guarantees
- Professional accreditation
unless expressly stated otherwise.
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9. Educational Disclaimer
Our courses, guides and learning materials are provided for educational purposes only.
While we strive to ensure our content is accurate and current, we do not guarantee that all information is complete, accurate or suitable for every circumstance.
Users remain responsible for verifying information against the latest legislation, regulations, examination requirements and official publications issued by the relevant authorities.
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10. Examination Results
JuzPass does not guarantee:
- Passing any examination.
- Obtaining any certification.
- Employment opportunities.
- Professional registration.
- Regulatory approval.
Individual outcomes depend on many factors, including each learner’s preparation, effort and examination performance.
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11. Artificial Intelligence
Certain Services may include AI-powered learning tools, recommendations and automated assistance.
AI-generated responses are intended solely to support learning and should not be regarded as legal, regulatory, financial or professional advice.
Users should independently verify important information using official sources.
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12. Service Availability
We aim to provide uninterrupted access to our Services.
However, we may temporarily suspend, restrict or modify any part of the Services for maintenance, upgrades, security improvements or operational reasons.
We shall not be liable for temporary interruptions beyond our reasonable control.
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13. Limitation of Liability
To the maximum extent permitted by law, Juz Pass Venture Pte. Ltd. shall not be liable for any indirect, incidental, consequential, special or punitive damages arising out of or relating to your use of the Services.
Our total liability in respect of any claim shall not exceed the amount paid by you for the specific course or Service giving rise to that claim.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded under applicable law.
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14. Suspension and Termination
We may suspend or terminate your account immediately if:
- You breach these Terms.
- Fraudulent or unlawful activity is detected.
- Payment is reversed or disputed.
- Your use of the Services poses a security risk.
- We are required to do so by law.
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15. Third-Party Services
Our Services may integrate with third-party platforms, including payment providers, cloud hosting providers and analytics services.
Your use of such third-party services is governed by their respective terms and privacy policies.
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16. Changes to the Services and Terms
JuzPass reserves the right to modify, improve, suspend or discontinue any part of the Services at any time.
We may also amend these Terms from time to time.
The latest version will always be published on our website together with the updated Effective Date.
Your continued use of the Services after any revision constitutes your acceptance of the revised Terms.
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17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
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18. Contact Us
If you have any questions regarding these Terms of Use, please contact:
Juz Pass Venture Pte. Ltd.
Website: https://www.juzpass.com
Email: [email protected]